We understand that digital products are a unique purchase, and we want to ensure you are satisfied with your purchase. However, due to the nature of digital products, we have a limited refund policy.
Refunds for Digital Products
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All sales of digital products are final. Once the purchase is complete, the product is delivered to you immediately (via download or email link), and we do not offer refunds unless the product is defective.
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If there is an issue with the product (such as a broken download link or file corruption), please contact us within 48 hours of the purchase, and we will provide a replacement or issue a refund at our discretion.
Exception Cases Refunds may be considered under the following circumstances:
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The digital product was incorrectly described or contains significant errors.
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The download link is broken or the file is corrupted, and we cannot provide a replacement or fix.
How to Request a Refund To request a refund or report an issue with a product, please email our support team at support@nextgenlearninghub.com with the following details:
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Your order number.
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A description of the issue or reason for the refund request.
Non-Refundable Items
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All digital products are non-refundable unless explicitly stated otherwise.
