How do I purchase a digital product?
Simply browse through our website and select the digital product you would like to purchase. Once you’re ready, proceed to checkout, complete your payment, and you will receive a download link or access to the product immediately after the purchase is confirmed.
How will I receive my digital product?
After payment, you will receive an email with a download link or instructions on how to access your purchased product. You can also access your products by logging into your account on our website.
Can I request a refund for digital products?
Due to the nature of digital products, all sales are final. However, if there is an issue with the product (such as a broken download link or file corruption), please contact us within 48 hours for a replacement or refund.
How can I contact customer support?
If you have any questions or issues, please contact our support team at support@nextgenlearninghub.com. We typically respond within 24–48 hours.
Are your digital products compatible with all devices?
Our digital products are delivered in commonly accessible formats such as PDFs, Word documents, or downloadable files. You will need a compatible device with internet access to download and open the products.
Can I share the digital products I purchase?
No, digital products purchased from NextGen Learning Hub are for personal or educational use only. Sharing, reselling, or redistributing these products is strictly prohibited.
Do I need an account to purchase products?
An account is not required to make a purchase, but we recommend creating one for easier access to your purchased products and managing your orders.
